Takeaways and food-to-go
Takeaway EPOS, card payments and online ordering
Walk-in customers, phone orders and online orders can all arrive during the same busy period. We help takeaways choose card machines, EPOS and online ordering with a clear process for when customers pay and how the team checks each order.
Start in the right place
Already taking payments, or starting from scratch?
Already taking card payments?
Have a recent merchant statement ready. We'll check your rates, contract and settlement details, explain what you're paying, and show you what could change. Where eligible, we'll match or beat your current payment rate.
Get a free statement reviewThe form also asks for your business and contact details.
Setting up a new business?
You do not need a merchant statement. Start with an estimate for the way you expect customers to pay, then ask us for a quote tailored to your business.
Estimate in-person payment costsTaking payments online? Estimate online costsEstimates are indicative, not formal quotes.
- Save up to 64% on payment processing
- Terminal contracts from 30 days
- 98% of callbacks returned within two business hours
Savings depend on your current setup and eligibility. Contract options run from 30 days to 18 months.
Give each ordering route a clear payment step
At the counter
Choose a payment point that works with ordering and collection. If staff move between counters or take payments away from the till, discuss portable or mobile terminals as well as fixed card machines. Connection and charging arrangements should match where they will be used.
On your own ordering page
Online ordering lets customers choose and pay before collection or delivery. Start with the information the kitchen needs: items, options, availability and the agreed collection or delivery process. Confirm how paid orders are identified and how the chosen system connects to your EPOS or other order records.
After a phone order
If someone orders by phone, decide whether they will pay at collection or remotely. A payment link and a virtual terminal are different options. We can explain the payment routes and discuss which fits your staff process and account requirements.
Compare the full cost of online orders
An ordering service, card processing and delivery are separate parts of the cost. Ask for the setup fees, recurring software charges, transaction fees and any commission to be shown clearly. If you also use a delivery marketplace, keep its fees and services in the comparison.
Having your own ordering route does not make payment processing free. It also does not automatically replace the discovery or delivery service a marketplace provides. A useful choice starts with what you want your own channel to do and what it will cost to run.
Choosing a takeaway POS system
A takeaway point-of-sale system needs to fit how your orders arrive, reach the kitchen and get collected or delivered. Start with the parts you need to connect. Counter payments, your own online ordering and delivery-marketplace orders may need different products or integrations; ask for each connection and its cost to be confirmed.
Check the kitchen workflow before you switch
Run through a busy evening in the demonstration. How does a phone order reach the kitchen? Can staff see which orders have been paid? What happens when an item sells out, a customer changes an order or a refund is needed?
If you use printers, kitchen screens or third-party delivery services, list each one. Integrations must be checked for the exact product and version. Driver dispatch, delivery messages and marketplace connections should only appear in your proposal if the selected system supports them and their costs are clear.
Help with your setup
A named person to talk to
We're based in Ellesmere Port, and you'll have a named account manager. Tell us how your business takes payments, what needs to connect and where your current setup gets in the way. We'll help you compare the options and explain the proposed setup before you decide.
Customer experiences
What business owners say about working with us
Read about customers' experiences of our setup help and ongoing support.
Takeaway payment questions
Talk to us about payments and ordering for your takeaway
Tell us what you need to take payments for and what you would like to improve.
Ready to look at your payment setup?
Already taking payments? Start with a free statement review. Opening a new business? Explore payment costs, then talk to us about the equipment and services you need.
Taking payments online? Estimate online costs