Online shops and e-commerce
E-commerce payments and gateway options for online shops
Your payment provider has to work with your website, your checkout and the way your team manages orders. We help online businesses review processing costs and payment-gateway options, with the platform and integration checks made before a change is agreed.
Start in the right place
Already taking payments, or starting from scratch?
Already taking card payments?
Have a recent merchant statement ready. We'll check your rates, contract and settlement details, explain what you're paying, and show you what could change. Where eligible, we'll match or beat your current payment rate.
Get a free statement reviewThe form also asks for your business and contact details.
Setting up an online business?
You do not need a merchant statement. Start with an estimate for online payments, then talk to us about your website, checkout and a quote tailored to your business.
Estimate online payment costsAlso selling face to face? Estimate in-person costsEstimates are indicative, not formal quotes.
- Save up to 64% on payment processing
- A named account manager
- 98% of callbacks returned within two business hours
Savings depend on your current setup and eligibility.
Look at the whole checkout journey
The website and the gateway
Tell us your platform, its version and any checkout extensions you rely on. Hosted payment pages, plug-ins and custom integrations have different requirements. We'll discuss the payment gateway route available for your setup rather than assume every website can use the same connection.
How customers want to pay
Include the card types, wallets, countries and currencies you need in the brief. Their availability depends on the payment product, integration and account configuration. Check what the customer will see on a phone as well as on a desktop, including any authentication step and the return to the order confirmation.
What happens after payment
The team needs to identify a paid order, handle a failed attempt and process a refund when required. Agree which records live in the website and which live in the payment dashboard. If subscriptions are involved, include repeat billing and how changes or failures are handled in the assessment.
Online businesses we have helped
AD Teamwear
We moved AD Teamwear's WooCommerce payments from Stripe to the CanDo payment gateway, reducing card-processing costs and arranging next-day settlement for the business.
Lymm Engine Components
We integrated a payment gateway with Lymm Engine Components' OpenCart website and supported payment links and telephone payments. The setup reduced processing costs and improved payment-processing efficiency, with funds reaching the bank the next day.
These examples describe those businesses' setups. We'll check the platform, account and settlement arrangements for your own proposal.
Compare the costs you actually pay
A useful review includes processing and gateway charges, any per-transaction fees, recurring costs and the card mix behind your sales. If you sell internationally or take subscriptions, include those requirements too. A recent merchant statement helps us start with your existing costs rather than a headline rate alone.
For a new online business, the online payment estimate gives an indication based on the information entered. It is not a formal quote or confirmation that a particular integration is available.
Comparing payments for WooCommerce or OpenCart
Our customer examples include both platforms. If you are comparing providers for your own shop, bring the platform version, checkout extensions and any subscription requirements. Ask which integration is proposed, who will maintain it and what needs testing before the switch. A supported setup for one shop does not confirm every extension or version.
Plan the change with your website team
Ask your developer to be part of the integration discussion. Before switching, agree the test plan for successful payments, failures, refunds and order confirmation. Include subscriptions or saved payment arrangements where relevant; they must not be assumed to transfer automatically.
If you also take payments in a physical shop, our retail page covers the till and stock questions. Connecting channels needs its own checks—it is more than installing a gateway.
Help with your setup
A named person to talk to
We're based in Ellesmere Port, and you'll have a named account manager. Tell us how your business takes payments, what needs to connect and where your current setup gets in the way. We'll help you compare the options and explain the proposed setup before you decide.
Customer experiences
What business owners say about working with us
Read about customers' experiences of our setup help and ongoing support.
E-commerce payment questions
Talk to us about your website payment setup
Tell us what you need to take payments for and what you would like to improve.
Ready to look at your payment setup?
Already taking payments? Start with a free statement review. Opening an online business? Explore payment costs, then talk to us about the equipment and services you need.
Also selling face to face? Estimate in-person costs