Restaurants, hotels and hospitality
Hospitality payment solutions for restaurants and hotels
The bill at the end of a meal, a wedding deposit and payment for a room all need a clear process. We help restaurants, hotels and hospitality venues choose card machines, EPOS and remote payment options around the way their teams work—from the first booking to the final bill.
Start in the right place
Already taking payments, or starting from scratch?
Already taking card payments?
Have a recent merchant statement ready. We'll check your rates, contract and settlement details, explain what you're paying, and show you what could change. Where eligible, we'll match or beat your current payment rate.
Get a free statement reviewThe form also asks for your business and contact details.
Setting up a new business?
You do not need a merchant statement. Start with an estimate for the way you expect customers to pay, then ask us for a quote tailored to your business.
Estimate in-person payment costsTaking payments online? Estimate online costsEstimates are indicative, not formal quotes.
- Save up to 64% on payment processing
- Terminal contracts from 30 days
- 98% of callbacks returned within two business hours
Savings depend on your current setup and eligibility. Contract options run from 30 days to 18 months.
Make payments part of the service
Take the payment to the table
If staff move between tables, a portable terminal may suit service better than a machine fixed at reception. Think about the areas it needs to reach, where it will charge and what happens when several tables want to pay at once. We'll discuss the connection and equipment for your venue.
Choosing a hospitality POS system
A point-of-sale system, often called POS or EPOS, records orders and sales; a card machine handles the payment. For a restaurant, compare how those parts work together during service. Check the software, equipment and connection costs as well as the card-processing rate.
Follow the order through to the bill
Taking an order, sending it to the kitchen and settling the bill are connected jobs. An EPOS system should be assessed against that whole process. If you need kitchen displays, table management or bill splitting, ask to see those exact features working with the proposed payment setup before choosing it.
Arrange deposits and remote payments
Functions, private dining and accommodation can involve payment before the customer arrives. A payment link gives the customer a way to pay remotely. Tell us how you record the booking, the amount due and any balance so we can discuss a suitable online payment process.
Restaurant card machines and hotel payment requirements
For restaurants, start with table service, bill splitting and the connection to your till. Hotels may also need advance payments, pre-authorisations and a booking-system connection. Tell us which journeys matter at your venue; we'll check the relevant equipment, software and account requirements together.
Experience across hospitality
The Coachhouse
We supplied The Coachhouse with iPad-based EPOS, card machines and online payments. Payment links also help the team arrange wedding deposits.
Sevenstay Aparthotels
We helped Sevenstay Aparthotels take accommodation payments directly through payment links and pre-authorisations, giving the team an alternative to processing payments through a booking platform.
Porta Tapas
We support Porta Tapas and related sites with card payments and local support. Bill-splitting software on the terminals helps staff handle customers who want to pay separately.
Choosing hospitality merchant services
Before comparing equipment, walk through a typical service: who takes the order, where the bill is checked, who can make a correction and where payment is recorded. Include a busy period and an awkward situation, such as a part-paid booking or a customer asking to split a bill.
Bring your current till and booking-system details to the conversation. A useful proposal should explain what can be retained, what needs to change, any separate software charges and the support arrangements. For hotels, pre-authorisation and booking-system connections need specific confirmation; they are not included with every terminal or gateway.
If you mainly run a pub or bar, café or takeaway, our dedicated pages cover those service patterns in more detail.
Help with your setup
A named person to talk to
We're based in Ellesmere Port, and you'll have a named account manager. Tell us how your business takes payments, what needs to connect and where your current setup gets in the way. We'll help you compare the options and explain the proposed setup before you decide.
Customer experiences
What business owners say about working with us
Read about customers' experiences of our setup help and ongoing support.
Hospitality payment questions
Talk to us about your hospitality payment setup
Tell us what you need to take payments for and what you would like to improve.
Ready to look at your payment setup?
Already taking payments? Start with a free statement review. Opening a new business? Explore payment costs, then talk to us about the equipment and services you need.
Taking payments online? Estimate online costs